Privacy Policy

Last updated: August 2025

This Privacy Policy describes how deckd UG (haftungsbeschränkt), Feurigstr. 17, 10827 Berlin, Germany (“deckd”, “we”, “us”) processes your personal information when you access or use our websites (deckd.io, app.deckd.io) and associated services (collectively, the “Services”).

1. Controller

For the purposes of the General Data Protection Regulation (“GDPR”), deckd acts as the Data Controller for the processing described in this Privacy Policy.

2. Personal Data We Process

We collect and process the following categories of personal information:

Category Examples
Identification data Name, email address, profile picture
Account data Login credentials, user role, workspace information
Content data Files, media, slide content, templates, communications created in deckd
Usage data IP address, browser type, access times, pages viewed, feature usage logs
Transaction data Payment information and subscription details via our payment processor
Communication data Calendared bookings, support inquiries, survey responses

3. How We Collect Personal Data

  • Directly from you – when you register for an account, book a demo, submit a form, upload content, or contact us.
  • Automatically – via cookies and analytics for usage tracking and service optimisation.
  • From third parties – if you connect external services (e.g., Figma) or interact with us through scheduling (e.g., Cal.com).

4. Purposes and Legal Bases

Purpose Legal Basis (Art. 6 GDPR)
Provide, operate, and secure our Services Performance of contract (Art. 6(1)(b))
Process payments Performance of contract (Art. 6(1)(b))
Improve and develop our Services Legitimate interest (Art. 6(1)(f))
Respond to enquiries or support requests Legitimate interest / Consent
Conduct analytics and usage statistics Legitimate interest (Art. 6(1)(f))
Send marketing updates (newsletter opt-in) Consent (Art. 6(1)(a))
Comply with applicable laws Legal obligation (Art. 6(1)(c))

5. AI Features

We offer optional AI-powered features powered by Google Gemini and OpenAI for content generation and media enrichment.

  • When enabled, prompts and context you input are sent securely to the respective provider.
  • AI features are optional and can be disabled at workspace-level settings.
  • The processing behavior is described further in our Data Processing Addendum.

6. Cookies and Tracking

We use strictly-necessary and analytics cookies (PostHog) to operate and improve our Services. You may find more information and manage preferences via our cookie banner.

7. Recipients and Sub-Processors

We share personal data with trusted third-party processors who support us in providing the Services:

Recipient Purpose Location
Hetzner Hosting infrastructure Germany
AWS S3 Media storage EU (Frankfurt/Ireland)
Clerk User authentication & system email EU / US
Liveblocks Real-time collaboration EU / US
PostHog Product analytics (self-hosted) Germany
LemonSqueezy Payment processing US / EU
Cal.com Calendar scheduling US / EU
Tally.so Long form submissions EU
Attio CRM for sales communication EU / US
Google Gemini Optional AI content generation EU / US
OpenAI Optional AI content generation US
Loops.so Newsletter campaigns (opt-in only) EU / US

Data transfers outside the EEA/UK are safeguarded using Standard Contractual Clauses (SCCs) or equivalent.

For more information, see our Data Processing Addendum

8. Retention

We retain personal data only for as long as reasonably required for the purposes described above or to comply with legal obligations. Account data is deleted within 30 days following account closure.

9. Your Rights

You have the following GDPR rights:

  • Right of access (Art. 15)
  • Right to rectification (Art. 16)
  • Right to erasure (Art. 17)
  • Right to restriction of processing (Art. 18)
  • Right to data portability (Art. 20)
  • Right to object (Art. 21)
  • Right to lodge a complaint with a supervisory authority

To exercise these rights, contact: hello@deckd.io

10. Children

The Services are not intended for individuals under 18. We do not knowingly process children’s personal data.

11. Security Measures

We implement appropriate technical and organisational measures including encryption, access control, secure hosting, backups, and staff confidentiality to protect personal data.

12. Business Transfers

In the event of a merger, acquisition, or asset sale, personal data may be transferred to the acquiring entity, subject to this Policy.

13. Links to Other Websites

Our Services may contain links to third-party websites not operated by us. We are not responsible for the privacy practices of such sites.

14. Changes to this Privacy Policy

We may update this Policy from time to time. Changes will be posted at https://deckd.io/legal/privacy. Significant changes will be notified to registered users where required.

15. Contact

deckd UG (haftungsbeschränkt)

Feurigstr. 17, 10827 Berlin, Germany

Email: hello@deckd.io